Once you make a purchase online, you will receive a confirmation email showing your order details. If you cannot find this email, check your junk folder as it might have slipped through the cracks!
Malta (up to 3 working days): Free of charge for orders over €50, €5 for orders under €50.
Europe (approx. 5 working days): Free of charge for orders over €100, €10 for orders under €100.
International countries (approx. 7 working days): Free of charge for orders over €150, €15 for orders under €150.
We try to keep our shipping costs as low as possible however these prices are beyond our control as we are dependent on a third party. Therefore while we’re committed to maintaining an affordable service, delivery prices are susceptible to change without prior notice. The website is committed to updating its information in order to remain as accurate as possible. Customs taxes and charges are at the discretion of the customs department in the destination country. If they do impose charges, the recipient will be contacted by the customs directly and we cannot get involved in the process.
If you are not entirely satisfied with your purchase, we’re here to help!
Malta: You have 45 calendar days to return your item from the day you received it.
Other EU & Non-EU Countries: You have 60 calendar days to return your item from the day you received it.
To be eligible for a return, your item must be unused and in the same condition in which you received it. Your item must be in its original packaging. We reserve the right to refuse the return of goods if they do not meet these conditions.
Once we receive your item, we will inspect it and notify you that we have received it. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us to arrange a return.